By The Riverside Patterned Dog Collar

Cleaning your dogs collar couldn't be any easier, if it's just every day grime using a non-abrasive damp cloth or a baby wipe works wonders. For the hardware again a non-abrasive cloth is ideal.

We suggest you don't put our waterproof collars in the washing machine because as well as them banging about in the washer (and potentially damaging the drum) the hardware can also scratch.

If you have mud monsters and the collar gets covered in muck then you may have to put some muscle into cleaning the collar and use a neutral fragrance-free soap. We wouldn't recommend using cleaning chemicals on our collars and if they've been worn in sea water please rinse them with clean water afterwards.

Never leave your dogs collars to soak or outside in the elements because they will get ruined.

After cleaning be sure to dry the collar with an old rag or towel.

Tah dah! In no time you should have a vibrant, dirt-free collar again!

A dogs collar should sit nicely on the neck and not be too tight, they should be comfortable but not pull over the head.

To measure for the correct size place a fabric measuring tape around your dogs neck where you'd like the collar to sit. Place two fingers between the measuring tape and your dogs neck, your fingers should fit snugly. Take note of the size.

We suggest you don't measure your dogs fur, you will find the collar too big and don't measure against an old collar, remember these are handmade to order not machine made.

Due to the nature of handmade products, sizes are approximate but they are all made as close as possible to the size you state when ordering.

We always finish off our collars with a cap at the end which should sit underneath the first d-ring for extra safety. Please don't tamper with our collars, cutting the collars shorter will cause the end of the collar to fall short and not reach the d-ring.

Our collars are made within 10 working days of ordering. You will receive an email when your items have been dispatched.

DELIVERY (after dispatch)

We offer a variety of postage options as follows:

1st class: 1-2 working days
2nd class: 2-3 working days
Tracked 24: 1-2 working days with tracking code
Tracked 48: 2-3 working days with tracking code

Spend over £35.00 and receive FREE DELIVERY.

Please don't tamper with our collars and always take responsibility for your dogs accessories. Before use always check for damage and any signs of wear and tear.

Our products leave us in tip-top condition so all we ask is you look after them to prevent failures. We cannot be held responsible for any injuries or damages caused as a result of wearing our products.

We cannot accept returns on our waterproof collars due to them being made to order and colour customised.

Please contact us if there's a problem with your order. We will always try our best to help you.